Refund Policy
Refund Policy
Fandlac Refund Policy
At Fandlac, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, you may request a refund under the following terms:
Conditions:
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Refund requests must be made within 14 days of receiving your order.
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The item must be unused, unworn, and in its original packaging.
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A receipt or proof of purchase is required.
Refund requests must be made within 14 days of receiving your order.
The item must be unused, unworn, and in its original packaging.
A receipt or proof of purchase is required.
Non-refundable situations:
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Used, worn, or damaged items due to misuse.
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Refund requests made after 14 days from delivery.
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Customized or personalized items.
Used, worn, or damaged items due to misuse.
Refund requests made after 14 days from delivery.
Customized or personalized items.
Refund process:
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original payment method within 7 business days.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7 business days.
Shipping fees:
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Shipping costs are non-refundable.
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If the return is due to our mistake (wrong item or manufacturing defect), we will cover the return shipping costs.
Shipping costs are non-refundable.
If the return is due to our mistake (wrong item or manufacturing defect), we will cover the return shipping costs.
How to request a refund:
Please contact us